Privacy, data protection and how and where data is handled is important to us. We will never share or sell your data.

Scottish Stammering Network are committed to complying with the General Data Protection Regulations (GDPR) and protect the privacy of our website users.

Scottish Stammering Network also commit to providing a safe and secure user experience ensuring the information you submit to us via our website is only used for the purposes set out in this policy.

In order for Scottish Stammering Network to engage with you, keep you informed of, and introduce you to relevant news, events or opportunities we request consent to hold your personal data. Without consent to hold your personal data we will, legally, be obliged to remove you from our database and therefore, unable to share relevant information with you. 

Information Collected

How do we collect information from you?

We obtain information about you when you use our website – through Google Analytics or when you willingly contact us about products and services using our email address or phone number.

By browsing our website, only the most basic and minimum of information will be collected from visitors. We use standard technologies such as cookies and server logs.

What will we do with your personal information?

If you so choose to supply us with your personal information via the forms available on our website, we will hold your personal data:

  • To provide services to you and answer your enquiries.
  • To contact you regarding volunteering opportunities, if you have already consented to sharing your data with us for this purpose. 
  • To advise on news, events and any changes to the services we provide. Where we do so, you will be able to unsubscribe from such communications.

Using your information to keep in touch with you

In addition to our typical processing we may use the information we hold about you in order to contact you in the following circumstances:

  • To advise you of changes to our terms
  • To advise you of any security concerns
  • Where permitted by law

How long do we hold it for?

Barring any other legal requirement, we will hold your data for no longer than 12 months since last providing services before seeking confirmation that you are happy for us to continue to hold your data.

Secure collection and storing of your information

All information that you provide to us, or we collect about you is stored on secure servers. We understand that this includes confidential information and Scottish Stammering Network and our data processors have put in place a range of suitable physical, electronic and managerial procedures to safeguard and secure your information.

Our committee members have the minimum required access to your data, and are trained to ensure that it is protected, and kept secure.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to us; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

We do not store your information for longer than is necessary to provide the service.

How We Share Information We Collect

We do not share, sell, rent nor trade any information collected from our visitors for any purposes other than when we are required to by law.

Server Logs

Like the majority of other websites on the Internet – we collect server logs. These are collected from every visitor, be it human or robot (e.g. Google bot). These logs include anonymous information such as visitor browsers and version, date & time visited and referring website. The logs also include potentially personally identifiable data in the form of Internet Protocol (IP) addresses.

We collect these pieces of data to better understand how our visitors use the website and also to monitor and protect the security of the website.

Our Use of Cookies and Tracking


Like many other websites, our website uses cookies. ‘Cookies’ are small pieces of information sent by a web server to your browser and stored on your hard drive. They allow that website to recognise you when you visit. They are typically used to collect statistical data about your browsing actions and patterns and do not identify you as an individual.

We have purposely designed our website in such a way that we have no need to use any first party cookies (however, third party cookies are used) to ensure you have an ideal browsing experience.

Google Analytics

Google Analytics is a free web analytics service offered by Google. It offers the tools to measure site traffic, performance, and understand how people use our website. No personal or sensitive information is kept on Google Analytics.

We use it to collect information about how our website performs, how our users navigate through and use the website. This helps us improve our content and website performance.

You may opt-out of Google Analytics tracking by visiting this link: Opt Out


“Do Not Track” is a privacy preference you can set in your browser if you do not want online services to collect and share certain kinds of information about your online activity from third party tracking services. We do not track your online browsing activity on other online services over time and we do not permit third-party services to track your activity on our site beyond our basic Google Analytics tracking.

Third Parties

The 3rd party developers of this website have access to any personal data we hold on this site, if we choose to store it. They are bound by 3rd party policies not to share or sell any personal data they access.

They use Google Analytics to track and report website traffic to us. It offers the tools to measure site traffic, ad performance, and understand how people use our website. No personal or sensitive information is kept on Google Analytics.

To find out more about our third-party developers privacy policy, please click here.

We allow 3rd parties to use cookies and other similar technologies to collect information in an anonymous form which may be shared with 3rd parties for the purpose of providing ads based on views of this site. You can review and control certain types of information shared with 3rd parties by visiting Network Advertising Initiative.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

External Links

Our website may contain links to other websites run by other organisations of which we have no control over. This privacy policy applies only to our website‚ so we encourage you to read the privacy statements on the other websites you visit.

We cannot be responsible for the privacy policies and practices of other sites even if you access them via links from our website – although all measures are taken to ensure sites are safe at time of linking.

In addition, if you linked to our website from a third-party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third-party site and recommend that you check the policy of that third-party site.

Your rights

You have the right to request from us access to your own personal information.  This is sometimes known as a ‘subject access request’.

Additionally, you have the right to request from us:

  • that any inaccurate information we hold about you is corrected
  • that information about you is deleted in certain situations
  • that we stop using your personal information for certain purposes
  • that your data is provided to you in a portable format
  • that decisions about you are not made by wholly automated means

Many of the rights listed above are limited to certain defined circumstances and we may not always be able to comply with your request.  We will tell you if this is the case.

You also have the right to ask us not to process your personal data for direct marketing. We will inform you if we intend to use your information for this purpose or if we intend to disclose your information to any third party for this purpose. You can exercise your right to prevent us using your information in this way by contacting us.

If you choose to make a request to us to exercise any of these rights, we will aim to respond to you as soon as we reasonably can but no later than one month.  We will not charge a fee for dealing with any reasonable request.

If you are unhappy with how we are using your personal information or if you wish to complain about how we have handled a request, then please contact us at

IP Addresses and Cookies

We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information. This is statistical data about our users browsing actions and patterns and does not identify any individual. For the same reason, we may obtain information about your general internet usage by using cookies. The main cookies that we use provide us with valuable data about our website. These are completely anonymous, telling us information such as how many people have visited our website and which pages are the most popular. This allows us to ensure that our website is doing its job and make improvements to help you use the site.

Changes to this privacy notice

Any changes we may make to our privacy notice in the future will be posted on this page. Please check back frequently to see any updates or changes to our privacy notice.

October 2020